White Willow Natural Skin Clinic is providing top of the range holistic beauty treatments and products, and is dedicated to exceeding your expectations and creating a memorable experience. Please see our salon etiquette here, and please don’t hesitate to contact us if you have any additional questions. You can read and download salon etiquette here!
The health and safety of our clients and staff members remain our top priority during these unprecedented times. We are ensuring our best to adhere to all the government guidelines on preventing the spread of Covid-19. Please be aware that White Willow has received the Covid-19 hygiene measure certification, and we comply with health and


If you are unable to attend your treatment or need to reschedule, a 24 hour cancellation notice must be given by phone or email. For groups of three or more we require 48 hours’ notice. Please be aware that a 50% service fee will be charged to your credit card should notice not be given
Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist so that we can make your time with us a special experience.
Our aim is to provide a tranquil environment in salon therefore we politely ask that you refrain from talking loudly or shouting while in the treatment rooms, and that your mobile phone is turned off for the duration of your treatment. Please arrive 15min before your treatment. Late arrivals will be facilitated to the best


The minimum age requirement for treatments is 16 years. A parent will be required to sign a parental consent form prior to the beginning of the treatment if the age of the client is below 16 years.
Please notify our staff of any medical conditions you may have or if you are pregnant at the time of booking. This information will be kept in the strictest of confidence. Prior to each treatment, you will be required to complete a consultation form. Some treatments may also require a patch test so please be
We recommend that you book your treatment in advance to avoid disappointment, so that we may best accommodate your needs. All treatments are subject to availability. There is a 50% deposit on all treatments for new clients and 30% deposit for existing clients. We would like to ask that you arrive 15 min prior to