WHAT IS YOUR RETURNS POLICY?

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You can return any items you purchase within 14 days of receiving your order. All returned items must be unopened and in their full original packaging. We will endeavour to reimburse you within 14 days of receipt of your returned goods.

Any breakages or damages must be reported to us within 24 hours of accepting delivery. If a product is defective in any way, please return it as soon as possible after becoming aware of the defect and we will either deliver a new one to you or refund you the cost of the product and postage.

Please contact us at connect@whitewillow.ie for further information and we will be happy to help you in any way that we can.